Successful Voice AI is about the conversation, not the technology.
Once you get past the "WOW" factor of how AI can reduce your costs, scale infinitely, be available 24/7 to service your customers you're going to realize a hard truth, without understanding the customer journey your AI calling agent will get resistance from your customers and you'll end up going back to more expensive human agents.
...But it doesn't have to be that way.
The challenge is that the problem isn't in the technology, it's in the use of the technology. AI is an extremely useful tool for prospecting, pre-screening leads, directing callers to help resources, opening and updating tickets, even alerting on call staff, but none of that matters if it doesn't understand how to have an effective conversation to get results.
Our AI agents do more than just talk to your callers, we train them in Neuro-Emotional Persuasion Questioning, Neuro-Linguistic Programming, and Persuasion and Influence. We then integrate with your systems to pull real time information from customer relationship management (CRM) platforms like High Level and HubSpot, Ticket Systems like Jira or Zoho Desk, and Professional Services Automation (PSAs) systems like Syncro or NinjaOne, basically, any system with API access can be leveraged for the conversation. This means our agents can create tickets, update customer records, tag records for opt-ins, message an On-Call tech and so much more. Additionally our "Genius" knowledge-base allows your company's procedures, products, pricing and more to be conveyed to the caller.
One of the examples of this technology is appointment setting. Just take a look at this demonstration video and see how this can benefit your business!
Running a small or medium business means wearing many hats, but customer support shouldn't be a burden. With RealSpeak, you can offer world-class service without breaking the bank. Our AI-powered solutions provide instant, accurate responses to your customers, ensuring satisfaction and loyalty. Imagine saving thousands on staffing costs while maintaining 24/7 availability. It's not just customer support; it's a business transformation.
Here is an example of our call center integration for handling a ticket for an MSP called Five9s Technologies.
Next step, success!
Once you get signed up we'll be wanting to schedule your implementation and start getting you results, FAST!
Keep in Touch to Witness the Boom!
Mark your calendar and keep an eye on your inbox because we'll be sending you all the juicy details soon. This is your chance to soak up knowledge, ask questions, and level up your expertise. So, buckle up and get ready for an exciting ride into the world of conversational AI. We can't wait to see you there!
Meet the Expert
Ed Middlebrooks
As the founder of RealSpeak.ai, Ed is a renowned expert in the field of Conversational AI and a visionary entrepreneur who has been at the forefront of transforming the way businesses communicate with their customers. With over two and a half decades of experience in the technology industry, Ed has become a trailblazer in harnessing the power of artificial intelligence to revolutionize outbound calls and customer engagement.
Meet the Expert
Ed Middlebrooks
As the founder of RealSpeak.ai, Ed is a renowned expert in the field of Conversational AI and a visionary entrepreneur who has been at the forefront of transforming the way businesses communicate with their customers. With over two decades of experience in the technology industry, Ed has become a trailblazer in harnessing the power of artificial intelligence to revolutionize outbound calls and customer engagement.
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Contact Us
Call us at: 1-888-203-1337
Mail us at: info@realspeak.ai
Contact Us
Call us at: 1-888-203-1337
Mail us at: info@realspeak.ai